Benefits:

Health insurance

Opportunity for advancement

Profit sharing

Vision insurance

401(k)

401(k) matching

Dental insurance

Free food & snacks

About the Role:

Join a leading medical practice in Beverly Hills dedicated to providing personalized and effective treatment. Our clinic’s medical care is second to none, but we are also known for offering a high quality patient experience.

LA Pain is seeking an energetic, people-oriented individual who thrives in a fast-paced environment to fill an opening on our exceptional front desk team.

Only native (or native-equivalent) Spanish speakers will be considered. About half of our patients speak only Spanish, and you will need to converse with Spanish-speakers on a daily basis with the same effortless grace with which you speak to our patients in English.

Job Type: Full-time, on-site (no remote work) Schedule: Monday through Friday, plus 1-2 Saturdays per month.

Start Date: The sooner the better. A start date before November 18th is preferred.

Starting Pay: $24.00 to $28.00 per hour, depending on experience

Benefits: Health Insurance, Dental/Vision Insurance, 401(k)

Responsibilities:

Greet and check in patients and guests in a warm, professional manner

Manage busy phones with efficiency, patience, and finesse, while always sounding pleasant, knowledgeable and professional

Schedule patients for consultations and procedures, confirm appointments

Collaborate with Clinical Assistants, Medical Historians, and other team members to provide an exceptional patient experience

Work within our medical records system to check patients in/out, document patient interactions, manage scheduling, and follow assigned workflows

Maintain a beautiful reception area by keeping everything tidy, organized, and HIPAA-compliant at all times

Receive mail, subpoenas, and deliveries; ensure urgent deliveries reach the correct person quickly

Other responsibilities as assigned by the Lead Receptionist, Clinical Operations Manager, and other senior staff

Key Qualities:

Fluency in Spanish is required

Amazing people skills

Good energy and an upbeat personality

Excellent written and oral communication skills

Strong organization, time management skills, and attention to detail

Ability to multitask in a fast-paced clinical environment

Able to lift at least 30 pounds unassisted

LGBT-friendly

Required Experience:

At least 3 years of relevant full-time work experience is required (or Bachelor’s degree plus at least 1 year of relevant full-time work experience after graduation)

Experience at a specialty medical practice is highly valued but not required

We also value hotel/hospitality experience and law firm experience as a strong foundation for this role

We are an Equal Opportunity Employer and welcome applications from all suitably qualified persons.