Benefits:

Opportunity for advancement

Paid time off

Training & development

Cornerstone Family Practice & Urgent Care is seeking an experienced, dependable, and highly organized Medical Receptionist for a busy outpatient practice. We are looking for a serious applicant who is professional, detail-oriented, patient-centered, and able to think critically in a fast-paced healthcare environment.

The role is essential to the patient experience and daily office flow. The right candidate must be able to manage front desk responsibilities with accuracy, professionalism, sound judgment, and consistency. We are seeking someone who is observant, reliable, able to prioritize, and committed to doing quality work.

Responsibilities:

Answer phones promptly, professionally, and courteously

Greet and check in patients with accuracy and professionalism

Schedule appointments correctly based on office workflow

Verify demographics, insurance, and contact information carefully

Collect copays and balances accurately

Document and route messages in a timely and accurate manner

Scan and upload documents into the electronic medical records

Maintain HIPAA compliance and patient confidentiality

Communicate clearly with patients, staff, and provider

Support an efficient, organized, and professional front office

Perform other duties as assigned.

Qualifications:

Prior medical receptionist experience strongly preferred

Strong attention to detail and accuracy

Strong communication and customer service skills

Professional phone etiquette

Ability to multitask and stay organized in a busy setting

Ability to problem-solve and use sound judgment

Dependable attendance and punctuality

Ability to learn office systems and follow established workflow

Stable work history

Preferred Qualities:

Critical thinker who can recognize problems and respond appropriately

Strong sense of accountability and follow-through

Calm, respectful, and professional under pressure

Able to prioritize tasks without constant supervision

Takes pride in accuracy, efficiency, and patient service

What We Value

We value employees who are dependable, professional, detail-oriented, and committed to maintaining high standards in patient service and office operations. We are looking for someone who wants to contribute to a well-run practice and grow in a stable, professional environment.