Benefits:

Free uniforms

Health insurance

Paid time off

Key Responsibilities

· Greet and check in patients with warmth and professionalism

· Answer and manage high-volume phone calls and emails

· Schedule consultations and follow-up appointments

· Collect payments and verify insurance (when applicable)

· Maintain accurate patient records in both physical charts and electronic files (Nextech software)

· Coordinate with Office Manager & clinical staff to ensure smooth daily operations

· Maintain confidentiality and adhere to HIPAA guidelines

· Keep the reception area clean and presentable

Qualifications

· 2+ years of experience in a medical office (plastic surgery or dermatology preferred)

· Strong communication and customer service skills

· Professional appearance and demeanor

· Proficiency with EMR systems and Microsoft Office

· Excellent verbal, telephone, and communication skills

· Ability to multitask and remain calm under pressure

· Excellent organizational skills and attention to detail

Preferred Skills

· Experience in cosmetic or concierge-style medical practice

· Knowledge of patient financing options (e.g., CareCredit)

· Social media familiarity is a plus

Compensation & Benefits

· Competitive salary based on experience

· Paid time off and holidays

· Supportive and team-oriented work environment

If you are passionate about patient care and want to be part of a respected plastic surgery practice, we would love to hear from you. Please submit your resume and a brief cover letter outlining your experience and interest in the position.

Note: We kindly ask no direct calls or faxes