Medical Receptionist / Front Desk Representative

Chesapeake ENT – Chesapeake Specialty Care

Are you an experienced medical front desk professional who enjoys staying busy, working with a supportive team, and making a real difference for patients every day? Chesapeake ENT is looking for a friendly, reliable Medical Receptionist to join our growing specialty practice.

This is a fully in-person role that offers variety and teamwork across multiple locations. Regular travel to all four offices—Owings Mills, Rosedale, Columbia, and Westminster—is required.

Schedule

• Monday–Friday (no weekends!)

• 8-hour shifts scheduled between 7:00 AM–6:00 PM

• 30-minute unpaid lunch

What You'll Do

• Greet patients and manage check-in/check-out with professionalism and care

• Schedule appointments across all practice locations

• Collect copays and outstanding balances

• Assist patients with insurance and billing questions

• Ensure paperwork, referrals, and medical records are accurate and complete

• Prepare charts and maintain organized front desk and filing areas

• Rotate between office locations as assigned

• Support the team with additional duties as needed

What We're Looking For

• At least 1 year of medical front desk or medical office experience (required)

• Strong customer service and communication skills

• Organized, detail-oriented, and comfortable in a fast-paced environment

• Ability to handle basic office tasks (typing, scanning, filing)

• Professional, compassionate approach with all patients

• Willing and able to travel regularly to all four locations

Education

• High school diploma or equivalent required

• Medical office training is a plus

Physical Requirements

• Prolonged sitting and computer use

• Ability to lift up to 25 pounds

Benefits

• Medical, dental, and vision insurance

• Short-term disability and life insurance

• Paid time off

• 401(k) retirement plan