Benefits:

401(k)

Health insurance

Paid time off

English and Spanish Required | Full-Time

Join Our Team!

International Pediatrics is seeking a full-time Bilingual Medical Receptionist / Front Desk Coordinator to join our team.

Fluency in both English and Spanish is REQUIRED for this position.

We are looking for someone who is friendly, professional, detail-oriented, respectful toward patients, and committed to providing excellent patient service.

Our front-desk team plays an important role in the quality of care our patients receive. The ideal candidate will be compassionate, patient, and willing to help families navigate appointments, insurance questions, payments, and other office needs.

We are looking for someone who will make every effort to facilitate the patient experience and ensure that patients and their families feel supported, respected, and cared for.

Responsibilities

Greet patients and families in a friendly and professional manner

Communicate clearly with patients in both English and Spanish

Answer phone calls and provide excellent customer service

Schedule, confirm, and manage patient appointments efficiently

Check patients in and out

Collect payments and provide receipts

Verify and process insurance information

Provide general information about appointments, services, and office procedures

Assist patients and families with questions and direct them to the appropriate staff member

Maintain accurate patient and administrative information

Support the clinical and administrative teams as needed

Help ensure the office runs smoothly each day

Maintain patient privacy, confidentiality, and professionalism at all times

Qualifications

Fluent in English and Spanish — required

At least one year of experience in a medical office or healthcare setting

Excellent communication and customer service skills

Strong attention to detail and organizational skills

Professional, and respectful

Compassionate and patient-focused

Resourceful and able to solve problems appropriately

Willing to learn new systems, procedures, and responsibilities

Able to work effectively in a positive, fast-paced, team-oriented environment

Committed to providing patients and families with the highest level of service and care

Professionalism, respectful communication, and appropriate workplace conduct are essential requirements of this position.

We would love to meet you if you are positive, energetic, eager to learn, and determined to provide an excellent experience for every patient and family.