We are seeking a professional, reliable, and patient-focused Medical Receptionist to join our fast-paced urgent care team. The ideal candidate is organized, detail-oriented, and able to multitask efficiently while maintaining a welcoming and compassionate demeanor.

Responsibilities include:

Greeting and checking in patients in a friendly and professional manner

Verifying insurance eligibility and collecting co-payments

Scheduling appointments and managing patient flow

Answering multi-line phone systems and responding to inquiries

Entering and updating patient information accurately in the EMR system

Scanning, faxing, and managing medical documents

Coordinating with clinical staff to ensure smooth daily operations

Maintaining confidentiality in accordance with HIPAA guidelines

Qualifications:

Prior medical receptionist or healthcare front desk experience preferred

Knowledge of insurance verification and basic billing procedures

Strong communication and customer service skills

Ability to work in a high-volume environment

Proficiency with EMR systems and basic computer applications

Dependable, punctual, and team-oriented

We are looking for someone who takes initiative, maintains professionalism under pressure, and contributes positively to a team-based clinical environment.