Job Description

The Medical Receptionist serves as the first point of contact for patients, providing essential administrative support and ensuring a welcoming environment while facilitating smooth operations within the healthcare facility. This role involves managing patient scheduling, handling inquiries, and assisting with documentation to enhance patient care and streamline office processes.

Key Responsibilities:

• Welcomes patients and visitors into the hospital and offers assistance with any inquiries they may have; including checking them in for their appointment and answering phone calls and emails in a prompt and efficient manner and routes them to the proper department as needed.
• Efficiently manages electronic scheduling system to arrange patient appointments and follows up to provide reminders.
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Works with the finance office for daily bank deposits
• Coordinates with Triage Nurses for patient scheduling and provider availability.
• Maintains patient records by verifying accuracy of personal and billing information each visit.
• Manages office inventory and equipment by performing consistent stock checks, anticipating needed supplies, placing orders for supplies and scheduling maintenance for equipment service and repairs as needed.
• Actively participates in day-to-day office activities, including a variety of meetings and groups to improve procedural processes, obtain approvals, and remain abreast of new developments and policy requirements.
• Actively participates in Mass Casualty exercises and events.
• Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Qualifications

Basic Requirements/Certifications:

• Minimum of two (2) years’ experience in an administrative role preferably in a hospital setting.
• Medical terminology certification highly preferred.
• Proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Outlook).
• Current American Heart Association Basic Life Support (BLS) certification.

Education Required:

• High school graduate or equivalent.

Physical Requirements:

• Work is normally performed in a typical interior/office work environment.
• Work involves sitting and standing for prolonged periods of time.
• May require bending, stooping and lifting up to 15 lbs.

Other Special Qualifications:

• Must be able to read, write & speak English to effectively communicate
• This position is unaccompanied.
• US Citizen or Permanent Resident Card is required.
• US DOD CNACI or the ability to obtain one is required.
• A valid passport is required and must be in your possession prior to relocation.

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws.

International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.