Benefits:

Flexible schedule

A busy, high-quality private primary care office is seeking a dependable, professional, and detail-oriented Part-Time Medical Receptionist / Medical Assistant to join our patient-centered team.

This position is ideal for someone who has strong front-desk medical office experience, enjoys helping patients, and can work efficiently in a fast-paced primary care setting.

Preferred experience:

Prior experience in a busy private primary care or specialty medical office

Epic EHR experience strongly preferred

Insurance verification and eligibility checking

Patient check-in and check-out

Collecting copays, deductibles, and patient balances

Scheduling, rescheduling, and managing provider templates

Answering phones and handling patient messages professionally

Prior authorization, referral, and medical form experience helpful

Basic medical assistant skills preferred but not required

Responsibilities include:

Greeting patients warmly and professionally

Verifying insurance before visits

Updating demographics, insurance, pharmacy, and contact information in EPIC

Collecting copays and outstanding balances at time of service

Scheduling follow-up visits and care-management appointments

Managing phone calls, portal messages, faxes, and patient requests

Helping reduce no-shows through confirmation and follow-up processes

Supporting providers, medical assistants, and care-management staff

Maintaining HIPAA-compliant, accurate, and organized documentation

The ideal candidate is:

Friendly, calm, and professional with patients

Reliable and punctual

Comfortable multitasking in a busy office

Detail-oriented with insurance and scheduling

Able to communicate clearly with patients and staff

Comfortable enforcing office policies respectfully

A team player who understands the importance of excellent patient service and accurate front-desk work

Schedule: Part-time; days/hours to be discussed Location: Grosse Pointe MI Compensation: Based on experience To apply, please send your resume