About Us: We are a growing Interventional Pain Management practice dedicated to providing compassionate, comprehensive care to our patients. Our team thrives in a fast-paced, supportive environment with a strong emphasis on professional development and career growth.

Position Overview: We’re looking for a compassionate, dependable, and highly motivated Medical Receptionist/Medical Assistant to join our front office team. If you’re friendly, detail-oriented, and genuinely care about making patients feel welcomed and supported, we’d love to meet you. This role involves managing a wide range of administrative and clinical support tasks in our busy medical practice.

Key Responsibilities:

Medical Receptionist

Greet and check in patients in a friendly and professional manner

Answer and direct phone calls

Schedule appointments

Handle insurance verifications and prior authorization requests

Maintain and update patient records with accuracy and confidentiality

Perform general office duties such as scanning, and faxing documents

Coordinate with other staff to ensure smooth office operations

Strong Punctuality and attendance are a must

Medical Assistant

Greet patients and escort them to exam rooms.

Obtain and record vital signs (e.g., temperature, blood pressure, pulse, oxygen saturation) and update electronic health records (EHR).

Administer patient questionnaires and document responses.

Assist patients with completing necessary forms and paperwork.

Record patient data, including medications and medical history, in EHR.

Assist with scheduling appointments, tests, and procedures.

Support clinical staff during patient examinations and treatments.

Medical Assistant-Procedure Room

Prepare the patient for the procedure by positioning them comfortably and ensuring privacy

Help set up sterile fields, instruments, and equipment

Hold or assist with positioning medical instruments as directed

Ensure all necessary equipment is ready and functioning

Clean, sterilize, and maintain surgical instruments or tools

Troubleshoot equipment malfunctions or report issues to the appropriate personnel

Provide support and reassurance to patients before, during, and after procedures

Monitor the environment for cleanliness and disinfect surfaces and equipment

Ensure all equipment used is properly sterilized before and after use

Prepare the procedure room for the next patient, ensuring it is clean and well-organized

Schedule patient appointments for follow-up visits or future procedures

Answer patient inquiries, provide education on procedure details, and help resolve any concerns

Order medical supplies as needed and ensure the procedure room is properly stocked

*Responsibilities may vary depending on the needs on the clinic.

Additional Responsibilities: Willingness to cross-train and assist in various clerical and clinical support areas.

Qualifications:

High school diploma or equivalent required

Previous medical office or receptionist experience preferred but not required

Familiarity with electronic medical records (EMR) systems a plus

Excellent communication and organizational skills

Ability to multitask and remain calm under pressure

Strong attention to detail and customer service orientation

Willingness to assist with light clinical duties (training provided if needed)If you are enthusiastic about healthcare, enjoy working with people, and are looking to grow your career in a dynamic clinical setting, we encourage you to apply. Will train the right individual!

Bilingual candidates (Spanish and English) are strongly encouraged to apply

Schedule:

Tuesday: 8:50am-6:00pm Wednesday: 7:50am-5:00pm

Work Location: In person