Job Title: Patient Relations Coordinator

The Role: The Pulse of Our Practice

Are you the type of person who can turn a stressful medical appointment into a positive experience with just a friendly demeanor and efficient service? We are looking for a Patient Relations Coordinator who blends genuine empathy with high-tech efficiency.

You are the central point of contact for our patients and the crucial bridge between them and our clinical staff. You don't just manage appointments; you manage relationships.

Your Tech Toolkit

Nextech: Patient scheduling, charting, and records management.

Practice+: Insurance verification and financial workflows.

Slack: Real-time team communication and patient flow management.

Office 365: Email, documentation, and data organization.

Your Mission

Elevate the Patient Experience: From the first phone call to the final checkout, ensure every patient feels welcomed, informed, and cared for.

Navigate Complex Workflows: Utilize Nextech and Practice+ to manage high-volume scheduling, insurance verification, and billing with accuracy.

Foster Team Synergy: Use Slack to instantly communicate with providers and nurses, keeping the clinic flow moving seamlessly.

Maintain Digital Precision: Manage patient data, emails, and documentation within Office 365 while ensuring strict HIPAA compliance.

Are You the One?

Empathetic Communicator: You listen well and communicate with clarity, kindness, and professionalism.

Tech-Forward: You pick up new software quickly and are proficient with Nextech, Practice+, or similar EMR systems.

Proactive Problem Solver: You anticipate needs before they become urgent issues.

Master Multitasker: You stay calm, organized, and focused in a fast-paced environment.

Why You'll Love Us

A collaborative, tech-driven, and friendly environment.

Opportunities for growth within a fast-paced medical practice.

A supportive team that appreciates your hard work.