Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

We are looking for a Medical Receptionist to join our team.

Tuscaloosa ENT serves the community by helping patients with a wide variety medical issues such as ear infections, nasal fractures, allergy testing, hearing loss, balance issues and more. We have been around for more than 50 years with exceptional doctors and staff.

QUALIFICATIONS

• 1 year experience in a medical field preferred. • Experience with EMR systems. • Knowledge of the various types of insurance companies and the order of payor rule. • Experience with Insurance verification. • Experience with obtaining the copayment and deductible amounts for the visit. • Experience with scheduling new/established patient visits. • Experience with handling patient records and complying with HIPPA guidelines. • Strong organizational skills including the ability to prioritize and manage multiple tasks in a dynamic environment.

• Strong written and oral communication skills.

• Knowledge of medical terminology, spelling and office ethics.

• Must have knowledge of Microsoft Excel and Word.

• Ability to work independently.

• Ability to interact with management and other employees effectively and harmoniously at all levels.

• Promotes teamwork and professionalism.

• Must be capable of maintaining regular attendance.

JOB RESPONSIBILITIES:

• Greet patients and visitors in a professional and energetic manner upon entering the office.

· Smile and acknowledge all patients and visitors upon entering the office.

· Check patients in and out for their appointment.

· Collect outstanding balances, coinsurances, deductibles, copays and self-pay balances that are owed at the time of service.

· Schedule patient appointments within operational standards and documents appropriately.

· Accurately post payments and provide receipts to patients.

· Inform and promote the patient portal with the patients.

· Inform and promote Google reviews by the patients.

· Obtain insurance information and verify insurance.

· Reconcile individual daily receipts and money collected with end of day reports to confirm money balances.

· Answer incoming calls.

· Answer weave text messages in a timely manner with a professional attitude.

· Schedule online appointment requests in a timely manner and notify the appropriate people when completed.

· Document no shows in EMR.

· Maintain accuracy of patient demographics and insurance information by verifying this information at each patient encounter.

· Distribute delivery boxes to appropriate staff. Unpack Front desk boxes and distribute.

· Report broken equipment or unsafe building areas to the Practice Administrator.

· Unlock and lock the front door and turn on and off televisions at the beginning and end of clinic.

· Obtains accurate and complete information for hospital consults and forwards to the appropriate Medical Assistant/Physician according practice protocols.

· Addresses patient portal tasks according to practice protocols.

· Maintains patient confidentiality.

· Answer the telephone in a warm, friendly manner.

· Ability to multi-task in a fast-paced work environment while reminding organized and professional. · May be required to perform other job related miscellaneous clerical duties.