Benefits:

Paid time off

Job Summary

We are seeking a Medical Receptionist to manage our busy front desk family medicine practice on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Desk Receptionist, you will be the first point of contact for our company. Our Medical Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. To be successful as a Medical Receptionist, you should have a pleasant personality, be able to handle difficult situations and work under pressure as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Front Desk Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

Greet patients and guests who walk through the door

Ascertain their needs and get them checked in and checked out

Insurance Eligibility

Answer the phone and schedule appointments or answer patient questions

Maintain comprehensive medical records, as needed

Collecting payments and payment reconciliation at the end of the day

Outreach for past due appointment scheduling

Verifying patient demographics are accurate and up to date in eclinical emr

Taking phone messages and sending to the appropriate staff

Listening to the voicemails and checking office emails

Scanning and faxing documents

Responsible for the Document Fax inbox that is to be done daily

Providing letters upon request

Qualifications

Must be Bilingual in English and Spanish

Strong customer service skills

Excellent organizational skills

Attention to detail

Familiarity with basic computer programs, such as the Microsoft Office

Previous medical office experience desired

Familiarity with Medical terminology

Prior emr experience

Prior use of insurance portals