About the Role:

We are seeking a reliable and organized Front Desk Receptionist to join our medical office team. The ideal candidate will have experience with patient scheduling, insurance verification, and prior authorizations in a healthcare setting.

Responsibilities:

Greet and check in patients professionally and courteously

Schedule appointments and manage incoming phone calls

Verify insurance eligibility and patient benefits

Obtain and process prior authorizations for procedures, imaging, medications, and DME

Maintain accurate patient records and update demographic information

Collect copays and assist with front office administrative duties

Coordinate with providers, insurance companies, and patients regarding authorization status

Ensure HIPAA compliance and confidentiality at all times

Qualifications:

Previous medical front desk or receptionist experience preferred

Experience with insurance verification and prior authorizations required

Knowledge of EMR/EHR systems

Strong communication and multitasking skills

Professional, dependable, and detail-oriented

Spanish is a plus

Job Type: Full-time

Schedule:

Monday to Friday

Experience:

Medical receptionist/front desk: 3 years preferred

Prior authorizations: 3 years preferred

Insurance verification: 3 years preferred