Medical Records Supervisor

Our client is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, they offer a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark since the early 50’s.

Benefits to support you and your family:

Our client is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That’s why you’ll have a package of benefits that covers your health, well-being, family, and future.

What will you do as a Medical Records Supervisor:

As a Medical Records Supervisor, you will be responsible for the supervision of functions and activities within the Medical Records Department. (i.e., clerical, release of information and transcription)

A day in the life of a Medical Records Supervisor may include:

• Directly supervising and coordinating all of the activities and functions of the department
• Provides leadership to assure compliance with all applicable standards
• Plans and prioritizes workload at the beginning of the day and throughout day in accordance with departmental goals, turnaround time standards, objectives, etc.
• Delegates assignments to staff based on volume of work
• Addresses any concerns regarding employee’s inability to meet productivity standards and apprises the Compliance Manager of any action plans that are required for staff
• Participates in Compliance Committee Meetings and other meetings as assigned
• Responsible for managing work schedules and completing time cards
• Performs the duties of a Medical Records Clerk as needed.
• Identifies and evaluates operational problems, troubleshoots and facilitates suitable solutions with employees and other departments
• Keeps abreast of new developments in the HIM field and communicates these to the appropriate staff
• Reviews and updates policies and procedures
• Oversees the scanning and indexing process and ensures that the records are being scanned appropriately
  • Assesses and evaluates staff performance and provides timely, regular feedback regarding their performance and coaches staff to assist them in improving their performance when necessary
• Ensures timely retrieval of individual records upon request and the unique identification of each patient’s records
• Participates in educational programs to increase professional competence and to meet organizational goals
• Investigates potential breaches, makes appropriate notifications and reports to HHS secretary when appropriate
• Evaluates third-party user requests and submits requests to the compliance committee
• Tracks and audits third-party users
• Performs other duties as assigned

  Required Qualifications
• High school diploma or general education degree (GED); Certification as a Health Information Technician (RHIT) required.

Experience

• Significant medical records experience along with at least 3 years medical office experience.
• Two or more years experience in a supervisory or lead role preferred.