Benefits:

Competitive salary

401(k)

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Vision insurance

Please apply ONLY if you have worked as a medical registration representative or medical secretary for at least 3 years.

Job Summary

We are seeking a Medical Registration Representative to join our Family-Owned Urgent Care in Melbourne, FL! The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. This candidate is also very familiar with insurance portals such as Availity, Optum, BCBS, Medicare, Tricare, VA, etc.

Responsibilities

Greet patients and assist patients in a professional and courteous manner

Verify patient insurance and demographic insurance and accurately update necessary information

Answer incoming phone calls and assist patient by answering questions, taking message, and/or directing call to correct department

Collect co-payments, co-insurance and/or previous balances

Maintain comprehensive medical records, as needed

Collaborate closely with healthcare providers

Qualifications

Strong customer service skills

Excellent organizational skills

Attention to detail

Understanding of various insurance plans and authorization requirements

Previous office experience desired; hourly salary based on experience