Benefits:

Flexible schedule

Training & development

Tuition assistance

About the Role:

Emmitsburg Osteopathic Primary Care Center is looking for a dedicated and organized Medical Secretary to join our caring team in Emmitsburg, MD. This is a fantastic opportunity to play a vital role in keeping our practice running smoothly while making a real difference in experience our patients receive.

Responsibilities:

Greet and check in patients, ensuring a welcoming and professional front desk experience

Schedule, confirm, and manage patient appointments using medical scheduling software

Answer and direct incoming phone calls, respond to patient inquiries in a timely manner

Maintain and update electronic health records (EHR) and patient files accurately

Process insurance verifications, referrals, and prior authorizations

Handle medical billing support, co-pay collection, and patient account management

Coordinate communication between patients, physicians, and clinical staff

Requirements:

High school diploma or equivalent required; medical administrative training or certification preferred

Prior experience in a medical office or healthcare administrative role strongly preferred

Familiarity with EHR systems, medical terminology, and insurance processes

Strong organizational skills with keen attention to detail

Excellent verbal and written communication skills

Compassionate, patient-focused demeanor with a professional attitude

Ability to multitask and thrive in a fast-paced primary care environment

About Us:

Emmitsburg Osteopathic Primary Care Center is a trusted healthcare provider serving the Emmitsburg, MD community with a whole-person approach to primary care. Our patients choose us for our personalized, compassionate care rooted in osteopathic medicine. We pride ourselves on fostering a supportive and collaborative work environment where every team member is valued.