Medical Spa Concierge Client Experience & Wellness Support Assistant

Monterey Pain & Spine Institute/Majestic MD

Medical Spa Concierge Client Experience & Wellness Support Assistant

Monterey, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Employee discounts

    Free food & snacks

    Free uniforms

    Paid time off

    Training & development

    Wellness resources

    ✨ Join a Premier Concierge Medical Practice

    Read all the way through to the bottom of the page. Failure to follow directions at the bottom of this listing will result in a denial for the position. This is a highly desirable, competitive position at Majestic MD Spa. Our team is seeking a polished and service-driven Medical Spa Assistant to join our team in a high-touch, patient-focused environment. This is a client-facing role for someone who takes pride in delivering an exceptional, seamless experience at every interaction. We are looking for a self starter with experience in hospitality or spa environment. We are not looking for a manager.

    You’ll be supporting clients through cutting-edge wellness therapies, so we’re looking for someone who is open-minded, naturally curious, and excited to grow in an innovative space.

    Key Responsibilities

    Concierge-level client experience

    Client flow, scheduling, and overall maintaining a luxury experience

    Support clients before, during, and after services (including hyperbaric oxygen therapy)

    Communicate confidently about services in a consultative, service-oriented manner

    Maintain an impeccable, organized, and welcoming environment

    Manage client communications, follow-ups, and retention touchpoints

    Contribute to practice growth through service and relationship-building

    Qualifications

    Background in hospitality, luxury retail, medical, or spa environments preferred

    Exceptional customer service skills and professional presence (required)

    Sales experience or a consultative mindset (highly desired)

    Open-minded with a strong interest in innovative wellness therapies

    Detail-oriented, organized, and able to anticipate client needs

    Comfortable in a fast-paced, boutique setting

    Positive, proactive, and team-oriented

    Compensation & Benefits

    Competitive hourly pay (based on experience)

    Commission and bonus opportunities

    Paid time off and holidays

    Growth opportunities within a forward-thinking practice

    Schedule Expectations Includes evenings and weekends to meet client demand. Schedules are planned in advance.

    Why Join Us? We are a boutique, physician-led practice focused on delivering a high level of personalized concierge care in a refined setting. Our team values professionalism, collaboration, and growth—offering the opportunity to be part of an innovative, client-centered environment where your contributions truly matter.

    How to Apply: Submit your resume and cover letter describing your interest in this position and why you are the best candidate to: drlisa@majesticmdspa.com