Medical Spa Concierge Client Experience & Wellness Support Assistant
Benefits:
401(k)
401(k) matching
Bonus based on performance
Employee discounts
Free food & snacks
Free uniforms
Paid time off
Training & development
Wellness resources
✨ Join a Premier Concierge Medical Practice
Read all the way through to the bottom of the page. Failure to follow directions at the bottom of this listing will result in a denial for the position. This is a highly desirable, competitive position at Majestic MD Spa. Our team is seeking a polished and service-driven Medical Spa Assistant to join our team in a high-touch, patient-focused environment. This is a client-facing role for someone who takes pride in delivering an exceptional, seamless experience at every interaction. We are looking for a self starter with experience in hospitality or spa environment. We are not looking for a manager.
You’ll be supporting clients through cutting-edge wellness therapies, so we’re looking for someone who is open-minded, naturally curious, and excited to grow in an innovative space.
Key Responsibilities
Concierge-level client experience
Client flow, scheduling, and overall maintaining a luxury experience
Support clients before, during, and after services (including hyperbaric oxygen therapy)
Communicate confidently about services in a consultative, service-oriented manner
Maintain an impeccable, organized, and welcoming environment
Manage client communications, follow-ups, and retention touchpoints
Contribute to practice growth through service and relationship-building
Qualifications
Background in hospitality, luxury retail, medical, or spa environments preferred
Exceptional customer service skills and professional presence (required)
Sales experience or a consultative mindset (highly desired)
Open-minded with a strong interest in innovative wellness therapies
Detail-oriented, organized, and able to anticipate client needs
Comfortable in a fast-paced, boutique setting
Positive, proactive, and team-oriented
Compensation & Benefits
Competitive hourly pay (based on experience)
Commission and bonus opportunities
Paid time off and holidays
Growth opportunities within a forward-thinking practice
Schedule Expectations Includes evenings and weekends to meet client demand. Schedules are planned in advance.
Why Join Us? We are a boutique, physician-led practice focused on delivering a high level of personalized concierge care in a refined setting. Our team values professionalism, collaboration, and growth—offering the opportunity to be part of an innovative, client-centered environment where your contributions truly matter.
How to Apply: Submit your resume and cover letter describing your interest in this position and why you are the best candidate to: drlisa@majesticmdspa.com