Medical Support Specialist

Nexus HR Services

Medical Support Specialist

Flint, MI
Full Time
Paid
  • Responsibilities

    Medical Support Specialist - Flint, MI

    Compensation: $20 - $35 per hour DOE

    ** Overview: Nexus HR is looking for a Medical Support Specialist to join our client’s fast-growing men’s health clinic located in Flint, MI. This role plays an essential part in delivering high-quality, patient-centered care focused on hormone therapy and men’s health services. The ideal candidate will be compassionate, efficient, and confident in handling sensitive health topics while maintaining professionalism and empathy.**

    About the Job

    This opportunity is with a rapidly growing men’s health clinic dedicated to helping patients improve their overall well-being, confidence, and quality of life through hormone therapy, advanced treatments, and personalized care. As a Medical Support Specialist, you will play a key role in supporting providers and patients by performing clinical tasks such as taking vitals, administering treatments, drawing labs, and assisting with specialized procedures. This is a hands-on, patient-facing role in a fast-paced, team-oriented environment where compassion, professionalism, and the ability to discuss sensitive health concerns with empathy are essential.

    Duties and Responsibilities:

    • Assist patients to exam rooms, record vital signs, and ensure accurate documentation.

    • Gather patient history, triage, and relay information to medical staff.

    • Administer prescribed medications and treatments per provider instructions.

    • Educate and engage patients on sensitive health topics, including testosterone therapy.

    • Build long-term patient relationships by fostering trust and confidence.

    • Perform venipuncture, collect and process lab specimens, and follow documentation protocols.

    • Assist with clinical procedures such as Pulse and PRP treatments.

    • Ensure efficiency in workflow to minimize wait times and enhance patient satisfaction.

    • Complete all charting and documentation accurately and promptly.

    Qualifications :

    • 1–2 years of experience in a medical or clinical support role preferred.

    • High school diploma or equivalent required; additional healthcare training preferred.

    • Current certification or licensure as a Medical Assistant, Licensed Practical Nurse (LPN), or Registered Nurse (RN) in the state of Michigan.

    • Strong interpersonal skills with the ability to discuss sensitive health concerns with professionalism and empathy.

    • Ability to multitask and work effectively in a fast-paced environment.

    • Physical ability to stand for extended periods, bend, crouch, and lift up to 50 lbs.

    • Excellent problem-solving skills and a commitment to patient-centered care.

    Benefits:

    • Health, Vision, and Dental insurance

    • Health Savings Account (HSA) & Flexible Spending Account (FSA) options

    • 401(k) plan

    • Company-paid long-term disability (LTD) and life insurance

    • Paid time off (PTO) and holidays

    • Limitless Male-branded apparel

    • Employee discounts on treatments, supplements, and products.