Job description:

Why Work for Paloma Medical Group?

At Paloma Medical Group, patient care is our top priority. We are a physician-led, patient-centered medical practice dedicated to providing high-quality, compassionate, and evidence-based care. Our collaborative culture supports both clinical excellence and professional growth.

As a Medical Assistant / Medical Support Specialist, you will join an integrated healthcare team specializing in pulmonary medicine, critical care, internal medicine, and sleep medicine. This role offers hands-on clinical experience, exposure to multiple specialties, and the opportunity to grow your skills in a fast-paced outpatient clinical setting.

We believe exceptional patient outcomes begin with a strong team. We value professionalism, teamwork, accountability, and continuous learning. Our staff plays a vital role in guiding patients through every step of their care—from routine office visits to complex ongoing treatment—making a meaningful difference in patients’ lives every day.

If you are seeking a healthcare career where your contributions are valued, your development is supported, and your work truly matters, Paloma Medical Group is the place for you.

Position Summary: Medical Assistant / Medical Support Specialist

The Medical Assistant supports daily clinic operations by providing both clinical and administrative support to providers and patients. This position combines direct patient care, front-office responsibilities, and back-office clinical tasks, offering broad exposure to medical practice operations.

The ideal candidate is organized, patient-focused, detail-oriented, and able to work independently while contributing to a team-based environment.

Key Responsibilities:

Patient Support & Front Office Duties

• Greet patients and assist with check-in and check-out procedures
• Collect and verify medical history, demographic, and insurance information
• Schedule appointments, coordinate follow-up visits, and manage provider schedules
• Answer phone calls and respond to patient inquiries in a professional and timely manner
• Determine, collect, and process patient payments, and assist with billing or collection issues
• Process prior authorizations, referrals, and medical orders
• Provide patients with information to help them fully utilize clinic services
• Maintain a welcoming, professional environment and convey a positive image of the clinic

Clinical Assistance

• Assist providers with patient examinations and procedures
• Take and record vital signs, prepare patients for exams, and perform basic clinical tasks
• Prepare exam rooms, set up instruments and equipment per protocol
• Clean, disinfect, and restock exam and procedure rooms between patients in compliance with infection control standards
• Perform basic medical tests and procedures as assigned

Documentation & EHR Management

• Maintain accurate and timely electronic health records (EHR) and paper documentation
• Ensure charts are complete, organized, and readily accessible for providers
• Assist with medical documentation requests and records management

Inventory & Equipment Management

• Monitor and maintain medical supplies and equipment
• Ensure proper storage, stocking, and availability of supplies
• Coordinate equipment maintenance and report repair needs as necessary

Quality & Compliance

• Participate in quality assurance and performance improvement initiatives
• Assist with audits, data collection, and compliance activities
• Support clinic standards for patient safety, accuracy, and regulatory compliance

Job Type: Full-time

Work Location: In person

Employment Status:

Full-Time

Paid Time Off:

• Sick Leave: 40 hours annually
• Paid Time Off (PTO): 40 hours annually

Paid Holidays:

Employees are eligible for paid holidays, including:

New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day

Insurance Benefits (Full-Time Employees):

• Medical, dental, and vision insurance are available to eligible full-time employees
• Coverage becomes effective on the first day of the month following 60 days of employment
• Paloma Medical Group covers 100% of the base Blue Shield HMO Gold medical plan premium
• Dental and vision coverage are available at the employee’s expense

Retirement Benefits:

• Employees are eligible to participate in the 401(k) retirement plan after one (1) year of employment, in accordance with plan provisions

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