Job Description: • Strong knowledge of clinical workflows (nursing documentation, physician orders, medication administration, etc.). • Experience with troubleshooting, ticketing systems (ServiceNow, Remedy, etc.), and root cause analysis. • Experience with data migration and system conversions from legacy EHRs • 9+ years of experience supporting Meditech 6.x and Meditech Magic and Expanse systems (focus on clinical modules). • Provide application support for Meditech Clinical Modules such as Nursing, PCS, EMR, Order Management, Laboratory, Pharmacy, and Radiology. • Troubleshoot user-reported issues and coordinate resolution with Meditech or internal IT teams. • Perform system configuration, testing, and validation during updates, patches, and optimization projects. • Support interface integrations between Meditech and other systems (e.g., PACS, LIS, RIS, Epic, Cerner, etc.). • Develop and maintain user documentation, workflows, and training materials. • Participate in system upgrades, conversions, and new module implementations. • Monitor system performance and ensure clinical data accuracy and consistency. • Collaborate with end-users to identify opportunities for process improvements and system enhancements. • Strong knowledge of clinical workflows (nursing documentation, physician orders, medication administration, etc.). • Experience with troubleshooting, ticketing systems (ServiceNow, Remedy, etc.), and root cause analysis. • Experience with data migration and system conversions from legacy EHRs

This is a remote position.