Recovery and Addiction treatment center is seeking a Intake Administrator to provide services in a way which optimizes the dignity and independence of all of our patients. The growth of our company can be attributed to our employees knowledge, skill and commitment to providing outstanding patient care and customer service.

The ideal applicant will have experience working for a medical facility as the front desk receptionist or patient coordinator. This applicant will also be comfortable working directly with patients, greeting them to the facility, collecting patient information and answering basic questions. It is important that any interested applicants are comfortable working closely with individuals who have a substance abuse problem, possible criminal records, etc. and able to treat each person with dignity.

The Intake Administrator plays a vital role within the organization. You will most likely be the first person the incoming patient will meet. Greet them in a friendly and professional manner and ensuring they are comfortable and understanding of the process. Collect patient information, ID's, ensure appointment are made with appropriate medical staff, manage calendar, insurance verification, answer phones, provide exceptional customer service, follow up on billing or denied claims, etc. Data entry and other clerical duties as assigned.

Responsibilities:

Evaluating the referral

Completing referral assessment

Verify that documentation is completed appropriately.

Data entry into system

Communicate with clinical team to confirm/deny admission

Requirements:

Medical Assistant/ Medical Office Assistant certification (Preferred)

Excellent communication skills

Time management skills

Customer service experience preferred

Great attention to detail

Experience and knowledge of Methasoft