Job Description

POSITION SUMMARY:

· Develops account management skills by assisting Account Manager in managing his/her business.

ESSENTIAL FUNCTIONS:

· Assisting Account Manager in servicing his/her business, including but not limited to development of the following:

§ Relationships with carriers and skills in evaluating and selecting carriers.

§ Skills in negotiating carrier rates.

§ Skills in scheduling and servicing loads and handling fiduciary responsibilities.

§ Skills in use of company’s HERO software.

· Develops and maintains excellent relationships with primary and secondary carriers for contracted freight moves.

· Analyze past carrier performance, schedules, cost and availability of appropriate equipment in selecting carrier for each load.

· Act as a liaison between clients, carriers, shippers and receivers.

· Negotiates constantly changing carrier rates for the spot market and to evaluate potential fixed-rate contracts.

· Evaluates carrier performance, including safety and insurance coverage, and make future carrier selections accordingly.

· Monitors progress of loads; maintain awareness of potential in-transit issues, such as weather problems, and take action in advance where possible to ensure timely delivery while managing costs.

· Analyze and resolve in-transit issues, taking client satisfaction and costs into consideration in determining best solution; consults with client and recommends solution as appropriate.

· Ensures all fiduciary responsibilities are met and that all fees and costs are documented for each load.

· Resolve client claims and receivables issues.

· Accurately enter and maintain up-to-date information in company software.

· Other duties as required.

EDUCATION AND EXPERIENCE:

· High school diploma or GED required; Bachelor’s degree preferred

· 1+ years Freight brokerage or logistics experience preferred

COMPETENCIES:

· Excellent customer service skills.

· Strong written/verbal communication skills and attention to detail.

· Able to multi-task and enjoys a fast-paced environment.

· Entrepreneurial, self-motivated, self-starter.

· Ability to learn quickly, analyze situations and make decisions which support the ongoing success of MegaCorp.

Company Description

MegaCorp Logistics is an award-winning, asset-based logistics firm with remarkable growth based on our superior service. With offices located throughout the United States, MegaCorp is positioned to support your transportation needs across the continental US and Canada. MegaCorp is committed to creating long-term, strategic partnerships with our customers. This allows for customized service solutions for your freight requirements. Our attention to detail and daily efforts to provide exceptional service delivers efficiencies and cost-savings to your supply chain. We do this while ensuring your products are delivered safely and on time. The passion for innovation to better the lives of our customers, transportation partners and employees is at the heart of our mission to be America’s foremost logistic provider – It’s The MEGA Way!