The goal of a Communications Specialist is to provide an extremely personal, great first impression to our clients! The role will include answering inbound client calls for our service, getting to know initial request details from our clients, making sure our service is the right fit for them, and getting them set up with an agent!

The Communications Specialist is a people person, with a drive to both help people and develop their client-facing communication skills (yup, we have very competitive sales jobs for the best of the best to grow into!). That drive comes through as they communicate with clients on a daily basis, and they leave everyone who reaches out with a positive impression of ROU, whether they're a good fit for the service or not!

The Responsibilities/Key Expectations:

Respond to all inbound client requests in the timeliest manner possible

Communicate with Sales team to ensure smooth client hand-offs

Get to know the full scope of a client's request

Participate in weekly team meetings

Assist Managing Director with Communications processes/ideas

Other duties as assigned

Experience/Qualifications:

● Reliable

● Strong communication skills, comfortable talking to a diverse set of clients

● Comfortable with data entry

● Attention to detail

● Effective time management skills

TYPICAL OFFICE HOURS:

Monday - Friday 8:30am-6:00pm

TOOLS NEEDED FOR SUCCESS

1. Laptop

2. Vehicle to travel to and from properties/work sites

PERKS!

W2 position with attractive salary based on experience! 

Benefits Package Available

Startup culture, lots of room to grow!!

ROU Realty is a Real Estate Agency and Apartment Locating company headquartered in Dallas, TX, but that's not all: we're a home buying solution.

In recent years, we've seen a rise in the number of clients struggling with or unable to cover the up-front costs of buying a home. More often than not, these individuals were spending more money on their monthly apartment rent than they would be on a mortgage.

Working with these clients, we quickly learned their situations are more complicated than what you hear on the news about Millennials and the financial doom surrounding their affinity for avocado toast and organic produce. Millennials can afford to own a home, as long as they have a bridge to get there.

So we created the Rent Back Program because we believe that everyone deserves their own kitchen, in their own home to serve up avocado toast as often as they want.