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Patient Service Representative (Non Interpreter)

LifeScape

Patient Service Representative (Non Interpreter)

Sioux Falls, SD
Full Time
Paid
  • Responsibilities

     BEHAVIOR MODIFICATION - REINFORCEMENT SYSTEMS - OPPORTUNITIES FOR GROWTH IF THOSE ARE AREAS OF INTEREST TO YOU, JOIN THE CHILDREN SERVICES BEHAVIOR THERAPY TEAM TODAY!

    LifeScape is seeking an interested candidate to join our dynamic and collaborative team as a Behavior Specialist supporting children within an Intermediate Care Facility (ICF). LifeScape is looking for someone who is passionate about helping others and is willing to be trained in behavior therapy. An ideal candidate would appreciate being challenged with critical thinking, encourage others in teaching moments, be receptive to constructive feedback and enjoy working with children of all ages and abilities.  LifeScape offers a supportive and unique working environment, allowing you to serve as a positive influence in the lives of individuals we serve. At LifeScape, we strive to provide quality care in a fun, person-centered environment that helps advance our clients’ skills or daily living to their optimal capabilities. As a valued member of LifeScape’s interdisciplinary team, you will be responsible to assess and advocate with and on behavior of the individuals supported in all respects. In addition to advocacy, working hand in hand with families and team members you will maintain regular contact to promote growth and positive well-being for individuals on your caseload. You will have the ability to advance current programs, as well as collaborate to develop new programs. On an ongoing basis, this position will support LifeScape’s vision to be an innovative organization, providing exceptional services and creative solutions for people with varied needs and requiring complex care across their lifespan by demonstrating our values of integrity, compassion, respect, safety and well-being, fiscal responsibility, excellence, and accountability. KEY RESPONSIBILITY AREAS

    _PROVIDE BEHAVIOR THERAPY SERVICES _

    • Assist with functional behavior assessment and functional analyses
    • Assist in the development of Behavior Plans
    • Implement Behavior Guidelines and Behavior Plans & interventions, utilizing sound judgement and seek out appropriate consultation from the Behavior Analyst.
    • Collect and enter Behavior Plan data and monitor data collection by other staff
    • Provide leadership and training during the management of maladaptive behaviors
    • Update and maintain data collection systems
    • Collaborate with the ICF and education interdisciplinary team
    • Provide initial and ongoing staff education and training on behavior and skill acquisition protocols
    • Regularly provide positive and constructive feedback to staff regarding clinical & professional skills
    • Collect data accurately and document within the Electronic Medical Records (EMR) and within other software programs, used by the department/organization
    • Establish and maintain rapport with persons supported and co-workers

    LIFESCAPE IS AN AFFIRMATIVE ACTION & EQUAL OPPORTUNITY EMPLOYER OF FEMALES, MINORITIES, INDIVIDUALS WITH DISABILITIES AND PROTECTED VETERANS. EMPLOYMENT SELECTION AND RELATED DECISIONS ARE MADE WITHOUT REGARD TO SEX, RACE, AGE, DISABILITY, RELIGION, NATIONAL ORIGIN, COLOR, OR ANY OTHER PROTECTED CLASS.

    Required Skills Required Experience

    EDUCATION AND EXPERIENCE

    High school diploma or GED equivalency is required.  Must be 18 years of age or older. Current certification as a Registered Behavior Technician (RBT®) as issued by the Behavior Analyst Certification Board (BACB) required.  NOTE: successful completion of RBT training, certification and maintenance of certification required within 45 days of starting. Two years of completed coursework in psychology, education, social work, behavioral science, human development, or related fields and/or prior experience working with individuals with developmental and physical disabilities, and challenging behaviors is preferred.

  • Qualifications
    • Strong verbal and written communication skills
    • Strong listening skills with the ability to focus on input heard from large groups
    • Ability to be flexible and react positively to changing directions and evolution of projects
    • Presenting and communicating to internal and external groups
    • Critical-thinking and problem-solving skills
    • Detail oriented and highly organized
    • Ability to be productive in a fast-past environment, yet maintain attention to detail and produce high quality products
    • Ability to work independently and in a team environment
    • Ability to operate Windows-based computer programs such as Word, Outlook, PowerPoint, Excel, and Access
    • Previous supervisory/managerial experience, desired
    • Previous experience working in a local government desired, not required
    • Certified Floodplain Manager (CFM) or other planning or environmental certifications desired, not required