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Patient Service Representative (Non Interpreter)

North Central Texas Council of Governments

Patient Service Representative (Non Interpreter)

Arlington, TX
Full Time
Paid
  • Responsibilities

    The North Central Texas Council of Governments is a voluntary association of, by and for local governments, and was established to assist local governments in planning for common needs, cooperating for mutual benefit, and coordinating for sound regional development.  NCTCOG’s purpose is to strengthen both the individual and collective power of local governments and to help them recognize regional opportunities, eliminate unnecessary duplication, and make joint decisions.  NCTCOG is located in the Dallas/Fort Worth area. 

    The Department of Environment and Development is seeking a Senior Environment and Development Planner to serve as a lead project coordinator for multiple and complex projects in order to pursue a variety of goals to achieve sustainable environmental excellence in this region.  Assignments may include a variety of topics, including solid waste management; floodplain management and flood risk reduction initiatives; water resources planning for stormwater quality and quantity; public works coordination; and urban and land-use planning and development related efforts that promote quality of life improvement. As a project manager, staff supervision may be required in addition to establishing project priorities and direction. This position will work under the general direction of the Program Manager of Environment and Development Programs. 

    Responsibilities may include, but are not limited to, the following: 

    • Overseeing project/program implementation and directing project team activities
    • Setting project/program direction and priorities through strategic planning
    • Conducting project research, planning, analysis, quantification, technical assistance, training, and compliance with grant requirements
    • Providing vendor/consultant oversight
    • Providing customer service to partners and stakeholders, including elected officials and staff of member governments
    • Providing education and outreach program support
    • Administering committees
    • Report and grant writing
    • Federal and state grant management
    • Presenting ideas, recommendations, and results
    • Identifying and pursuing potential funding sources
    • Coordinating with federal, state, and local partners
    • Monitoring state and federal rulemaking and legislation
    • Developing and monitoring schedules of deliverables and project budgets
    • Assisting with work scopes, budget development, and identifying necessary program resources
    • Supervising and coaching staff

     

     

    Required Skills

    • Strong verbal and written communication skills
    • Strong listening skills with the ability to focus on input heard from large groups
    • Ability to be flexible and react positively to changing directions and evolution of projects
    • Presenting and communicating to internal and external groups
    • Critical-thinking and problem-solving skills
    • Detail oriented and highly organized
    • Ability to be productive in a fast-past environment, yet maintain attention to detail and produce high quality products
    • Ability to work independently and in a team environment
    • Ability to operate Windows-based computer programs such as Word, Outlook, PowerPoint, Excel, and Access
    • Previous supervisory/managerial experience, desired
    • Previous experience working in a local government desired, not required
    • Certified Floodplain Manager (CFM) or other planning or environmental certifications desired, not required

    Required Experience

    • Work requires a Bachelor’s degree in a related field of study
    • Three years or more of job-related experience

    FLSA: Exempt 

    NCTCOG is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All candidates must successfully pass a pre-employment drug screen and national criminal background check in order to receive an employment offer from NCTCOG. The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee’s authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S. 

    JOB POSTINGS ARE KEPT OPEN FOR A MINIMUM OF 10 CALENDAR DAYS AND MAY CLOSE ANYTIME THEREAFTER AT THE DISCRETION OF THE HIRING MANAGER.

  • Qualifications
    • Strong verbal and written communication skills
    • Strong listening skills with the ability to focus on input heard from large groups
    • Ability to be flexible and react positively to changing directions and evolution of projects
    • Presenting and communicating to internal and external groups
    • Critical-thinking and problem-solving skills
    • Detail oriented and highly organized
    • Ability to be productive in a fast-past environment, yet maintain attention to detail and produce high quality products
    • Ability to work independently and in a team environment
    • Ability to operate Windows-based computer programs such as Word, Outlook, PowerPoint, Excel, and Access
    • Previous supervisory/managerial experience, desired
    • Previous experience working in a local government desired, not required
    • Certified Floodplain Manager (CFM) or other planning or environmental certifications desired, not required