Job Description
COVID-19 CONSIDERATIONS
Our employees have limited in person interaction with outside clientele.
We represent Sprint and market for their outreach program, California Lifeline. We assist our clients by utilizing our outstanding customer service to build long lasting relationships. We gain and keep our customers by outperforming our competitors with our values we implement in our company.
RESPONSIBILITIES
JOB REQUIREMENTS:
- Perform face-to-face quality sales at various field locations and the retail store.
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Encouraging to team and staff; able to mentor and lead
- Achieve agreed upon sales targets and outcomes within schedule
- Generate sales by offering wireless prepaid products, upgrade handset offers, data top-up, and special promotional offers.
- Help maintain presentable field set-ups by displaying all products.
- Handle and resolve customer service issues.
QUALIFICATIONS
- 1 - 2 years sales and face-to-face customer service experience preferred
- Dependable transportation
- Excellent communication skills (verbal and written)
- Fully Bilingual (Spanish/English)
- Telecommunications background desired
- Retail, sales or other customer service-related experiences are encouraged to apply.
- MUST BE AVAILABLE TO WORK WEEKENDS
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