Customer Service Representative
Responsibilities
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Work with the agent to establish and meet marketing goals.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Interest in marketing products and services based on customer needs
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Dedicated to customer service
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to make presentations to potential customers
Achieve mutually agreed upon marketing goals
Ability to conduct interviews in the office
Ability to assess customer needs and conduct effective interviews
Ability to effectively relate to a customer
Property & Casualty license (must be able to obtain within first 30 days of employment)
Life & Health license (must be able to obtain)
MUST HAVE RELIABLE TRANSPORTATION
Must live in St. Petersburg (verifiable)
MUST BE A NON SMOKER
DRUG AND PERFUME FREE ENVIRONMENT
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
no benefits