Job Description

CONDUCTS PSYCHIATRIC ASSESSMENT FOR PATIENTS AS NECESSARY/REQUESTED.

• Triages patients to other clinical services based on assessment.
• Utilizes the psychiatric administrator-on-call and the on-call psychiatrist for clinical support and recommendations, and involves psychiatrist in psychiatrically and/or medically complicated cases.
• Provides support/intervention with family members and collaterals of patients seen in the ED.
• Assists in or conducts bed searches to facilitate patient placement.

DEMONSTRATES CRITICAL THINKING SKILLS, GOOD JUDGEMENT, DECISION-MAKING ABILITY, RESOURCEFULNESS AND PROBLEM-SOLVING SKILLS

• Maintains contact with ED staff to ensure timely and responsive assistance in managing flow of behavioral health patients.
• Uses self flexibly and in a supportive fashion to assist ED staff.
• Demonstrates clinically sound and appropriate recommendations and disposition plans.

ADAPTS TO AND IMPLEMENTS CHANGES.

• Accepts changes in assignments with a positive attitude.
• Assists others in assuming assignments, which are being transferred to them.
• Responds in a timely fashion to requests/pages from ED.
• Responds in a helpful and constructive manner to requests from the ER and AOC.

PLANS AND ORGANIZES

• Ensures necessary insurance authorizations are in place prior to service delivery or transfer to another level of care.
• Documents assessments and outcome/recommendations at time of service delivery.
• Manages workload in a productive and efficient manner.
• Submits charges for services provided within time frame.

GATHERS AND USES INFORMATION

• Maintains log of contacts, tracks and collects data on services provided.
• Is knowledgeable and seeks out information about available community resources.
• Verifies insurance eligibility and documents. Uses this information to make appropriate decisions regarding status of active cases and consults.

TEAMWORK AND COLLABORATION

• Builds and maintains productive and positive working relationships with co-workers.
• Provides education, support and direction to medical staff to improve/facilitate care of behavioral health patients.
• Communicates effectively with involved staff regarding status of active cases and consults.
• Demonstrates initiative that is positive and productive.
• Is able to handle conflict, give and take criticism.

CUSTOMER FOCUS

• Shows commitment to meeting the needs of customers, both internal and external.

Qualifications

EDUCATION:

• Master of SW and LICSW required. Master of Psychology and LMHC will be considered.

EXPERIENCE:

• Minimum of 2 years of experience post-advanced licensure in crisis intervention, psychiatric assessment and evaluation.

SKILLS/ABILITIES:

• Basic knowledge of medical terminology and diagnoses, familiarity with psychopharmacology and common medications for medical diagnosis. Good verbal, written and interpersonal skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

AMERICANS WITH DISABILITIES STATEMENT:

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. MelroseWakefield Healthcare reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

COVID-19 POLICY:

Please note that effective October 1, 2021, as a condition of employment at MelroseWakefield, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption.