Responsibility

Melt Ambassadors provide the first impression for many of our clients. This position is not only to be the face of Melt, but to ensure client experience is frictionless and positive.

The mail responsibility of Melt Ambassadors is to attend to the needs of the Clients/Students, and provide operational and facility support to the studio including but not limited to:

Lead direct in-studio Customer Service

Foster Client/Student Engagement

Manage Transactions and Retail Sales

Provide Operational/Maintenance Support to contribute to a clean and smooth studio experience

Provide Studio Support and oversight to ensure Customer Experience

Core Responsibilities

Direct a smooth and efficient flow at the front desk during class check-ins

Actively promote and sell classes, memberships, workshops, trainings and retail offerings

Be knowledgeable and able to educate clients about our class type offerings and retail products

Work with MBO for all bookings and transactions, with a high degree of accuracy

Compassionately hold boundaries and enforces studio policies

Execute a multitude of cleaning/maintenance shift tasks, and upholding a clean, safe, organized and aesthetically pleasing studio and retail space

Support management team by communicating and providing feedback regarding needs of the space

Job Requirements:

• 1+ year experience in an office or retail environment

• High School or College Degree preferred

• Excellent communication skills

• A team player, who is dedicated and highly dependable

• Strong customer service abilities

• Available to work early mornings, evenings and weekends

Melt Yoga Studio currently has 1 location, providing a variety of yoga classes and membership options.

Melt Ambassador Benefits

30% off retail (full-price only)

Unlimited free yoga classes