Benefits:

Free gym membership

Bonus based on performance

Competitive salary

Flexible schedule

Wellness resources

Job Description

Snap Fitness 24/7 Iowa Colony is seeking friendly, reliable Member Engagement Representatives to be the first face our members see. This is a great part-time opportunity to join a brand-new, locally and veteran-owned club and be part of a founding team. This role reports directly to the Club Manager.

Responsibilities

Member Check-In - Greet members warmly and check them in using our club management system.

Tours & Sign-Ups - Welcome prospective members, give club tours, and support the sign-up process.

Member Service - Answer questions and handle basic member inquiries in a friendly, professional manner.

Facility Upkeep - Keep the entire club, including the front desk, lobby, floor, bathrooms, offices, studio, recovery rooms, and entryways, clean, organized, and welcoming.

Content Support - Occasionally help capture photos or short videos of the club and members (with consent) to support the club's social media presence.

Administrative Support - Assist with light administrative tasks as needed.

Local Community Outreach & Sponsor Events: Support setup, and customer engagement at local and Snap Fitness sponsored events.

Schedule & Club Details

This is a 24/7 club. Shifts may include early mornings, evenings, and/or weekends.

Our club operates cashless, all transactions are handled electronically.

Requirements

A positive, welcoming attitude.

Minimum 18 years of age.

High school diploma or equivalent.

Reliable and punctual.

Comfortable using customer relationship management software and point-of-sale systems.

Strong communication skills.

Preferred / A Plus

Previous fitness industry experience is a plus, but not required, just a genuine interest in people.

Previous customer service experience.

Comfortable helping create or appear in social media content is a plus.

Compensation & Benefits

Pay: $13.00–$16.00 per hour.

Benefits: Free gym membership, flexible scheduling, annual sales goals based bonuses.

Growth Path: At Snap Fitness 24/7 Iowa Colony, we like to promote from within. This is a ground-floor opportunity with a brand-new, locally and veteran-owned club, with real potential for growth as we expand.