Benefits:
Employee discounts
Opportunity for advancement
Member Experience Manager StretchZone -The Vintage Health, Wellness & Fitness Professionals
Compensation: $13 - $14.50 Per Hour DOE + Monthly Sales & Booking Commission(s)
Help People Move Better, Feel Better, and Live Better
At StretchZone, our mission is to improve the quality of life for as many people as possible through practitioner-assisted stretching.
We are looking for an energetic, positive, and people-focused Member Experience Manager who is passionate about health, wellness, and helping others reach their goals. This is more than a front desk or sales position—you will serve as a guide, educator, and relationship builder throughout our members’ wellness journey.
WHAT YOU’LL DO
Create an Exceptional Member Experience: • Welcome every member and guest with enthusiasm and professionalism. • Build relationships that make every client feel valued and supported. • Manage scheduling, member communication, and resolve concerns. • Protect and enhance the positive culture of the studio.
Guide New Members: • Conduct introductory stretch consultations and studio tours. • Educate guests on practitioner-assisted stretching. • Understand goals and recommend appropriate membership or packages. • Follow up with prospective members and build lasting relationships.
Drive Growth & Retention: • Improve member retention through meaningful touch points. • Encourage referrals and community involvement. • Participate in local events and partnerships. • Support studio revenue and membership growth.
WHAT SUCCESS LOOKS LIKE: • Passion for helping others. • Strong communication and relationship-building skills. • Competitive, goal-oriented mindset. • Excellent organization and time management. • Ability to work in a fun, fast-paced team environment.
Qualifications: • Experience in customer service, hospitality, fitness, wellness, or sales preferred. • Comfortable with phone outreach, networking, and educating clients. • Professional, positive, and self-motivated.
Compensation & Benefits: • Competitive hourly pay $13.50 - $14.50 Per Hours DOE • Performance-based commissions and bonuses. • Paid training and ongoing education. • Career growth opportunities. • The ability to positively impact people’s lives every day.