Benefits:

Employee discounts

Health insurance

Paid time off

About the Role:

Teachers Credit Union is looking for a passionate and people-focused Member Service Officer to join our team in Oklahoma City, OK! In this role, you'll be the face of our credit union — building meaningful relationships with members and helping them achieve their financial goals. If you thrive in a fast-paced environment and love making a difference, we want to hear from you!

Responsibilities:

Provide exceptional member service by assisting with account inquiries, transactions, and financial needs

Open and maintain member accounts including checking, savings, and certificate accounts

Process loan applications and assist members through the lending process

Identify member needs and recommend appropriate credit union products and services

Handle member concerns and resolve issues in a timely and professional manner

Ensure compliance with credit union policies, procedures, and federal regulations

Support branch operations including teller transactions and daily balancing activities

Requirements:

Prior experience in banking, credit unions, or financial services preferred

Strong customer service and interpersonal communication skills

Knowledge of financial products including loans, deposits, and member accounts

Ability to multitask and thrive in a member-facing, fast-paced environment

Proficiency with financial software and basic computer applications

High school diploma or equivalent required; associate's or bachelor's degree a plus

Detail-oriented with strong organizational and problem-solving abilities

About Us:

Teachers Credit Union has proudly served its members with a commitment to financial well-being and community-first values. Members love us for our personalized service, competitive rates, and dedication to helping them succeed financially. Our employees enjoy a supportive, team-oriented culture where growth, integrity, and making a real impact are at the heart of everything we do.