Benefits:

Employee discounts

Flexible schedule

Opportunity for advancement

Position Title: Member Service Representative/Front Desk

Reports to: Manager

Compensation: Minimum wage w/ commission potential

Requirements: Fluent in English

Proficient reading and writing skills

Computer skills Reliable transportation

Special Skills: Strong customer service skills

Responsibilities:

• Membership Sales.

• Greet all members & guests with a smile and wish them well as they exit the club. • Check in all members and guests in accordance with company procedures. • Facilitate any messages on club software at member check-in.

• Answer phones in courteous, helpful, professional manner.

• Communicate special events to members and guests.

• Maintain an atmosphere which makes members feel welcome.

• Facilitate all member requests or forward to a manager.

• Maintain professional disposition at all times.

• Sell retail products.

• Schedule member services: tanning, etc.

• Facilitate payment of member services in accordance with company procedures. • Know club facility, services, and schedules.

• Maintain a clean and organized facility.

• Assist in all projects as delegated by club management.

• Follow all policies and procedures in the Employee Handbook.

• Opening and closing duties.

Meetings:

• Monthly or weekly department meetings

• Employee training Meetings