Member Service Representative/Teller
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
401(k)
Benefits/Perks
Great Work Environment
Monday-Friday
Job Summary
We are seeking a Member Service/Teller Representative to join our team! As a MSR/Teller on the team, you will be responsible for assisting everyday members with their banking needs, which can include making deposits, withdrawals providing members with account information. You will also answer questions about the credit union and services provided, offer solutions to members facing issues with their accounts, and offer exceptional member service. The ideal candidate has exceptional member service skills and strong attention to detail.
Responsibilities
Greet members and ascertain what their needs are
Assist members with everyday banking needs
Follow all cash handling procedures and policies
Answer questions about banking options and products available to members
Open/ and close member products and accounts
other duties
Provide exceptional customer service and support both inside and outside the organization
Qualifications
Previous experience in a financial setting desired
Strong communication and interpersonal skills
Strong customer service skills
Excellent attention to detail
Strong problem solving skills