Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

The Henry Morrison Flagler Museum is dedicated to preserving Henry Flagler’s legacy and celebrating America’s Gilded Age a time that helped shape our nation’s prosperity and generosity. We are seeking a Visitor Experience Associate to provide exceptional service and create memorable experiences for our guests.

Job Duties/Responsibilities

· Support the Member Services team by creating, updating, and maintaining accurate Membership records

· Maintain and update Member information on multiple spreadsheets using Microsoft Excel

· Process new and renewing Memberships either online or over the phone

· Create and print Membership cards using an in-house printer

· Assist with administrative tasks such as copying, filing, organizing documents and maintaining records

· Ensure data integrity and accuracy by conducting regular audits

· Utilize MS Word to mail merge letters and print labels for invitations

· Contribute to team effort by accomplishing tasks and running reports as needed

· Maintain Member’s trust by keeping Membership information confidential

· Skills, Qualifications, Requirements and Experience

· High School Diploma/GED/College Degree Preferred

· Proven experience in data entry or a similar clerical role

· Experience and working knowledge of a CRM/Blackbaud database

· Strong working knowledge of Microsoft Office Suite, particularly Excel

· Strong attention to detail and accuracy

· Excellent organizational and time management skills

Ability to work independently while simultaneously working in a shared office environment

Highly proficient communications skills in person, over the phone, and via e-mail

The Flagler Museum is an Equal Opportunity Employer.

The Flagler Museum is a drug-free workplace. Candidates are required to participate in a mandatory background check and drug screening.