Member Services Representative - Club Opener

Crunch Fitness Fuchs Group

Member Services Representative - Club Opener

Scranton, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Full Time OPENING SHIFT needed for Front Desk at Crunch Fitness in Scranton, PA. Hours are 4:30am - 12:30pm Monday - Friday.

    Requirements:

    Fluent in English

    Proficient reading and writing skills

    Computer Skills

    Special Skills:

    Strong customer service skills

    Responsibilities:

    Membership Sales

    Greet all members & guests with a smile and wish them well as they exit the club

    Check in all members and guests in accordance with company procedures

    Facilitate any messages on club software at member check-in

    Answer phones in courteous, helpful, professional manner

    Communicate special events to members and guests

    Maintain an atmosphere, which makes members feel welcome

    Facilitate all member requests or forward to a manager

    Maintain professional disposition at all times

    Sell retail products

    Schedule member services: tanning, etc

    Facilitate payment of member services in accordance with company procedures

    Know club facility, services, and schedules

    Maintain a clean and organized work area

    Assist in all projects as delegated by club management

    Opening and closing duties