Location: Tea, SD
Full-Time | In-Branch

At Explorers Credit Union , we believe in financial empowerment and exceptional service. We're looking for a Member Services Representative II (MSR) to be the friendly face and helpful guide for our members as they navigate their financial journeys.

What You’ll Do:

As an MSR, you’ll be a key part of our front-line team, helping members with:

• Everyday transactions like deposits, withdrawals, and loan payments
• Opening and maintaining accounts (including IRAs, business accounts, and share certificates)
• Supporting debit card services (ordering, disputes, fraud alerts, and inventory)
• Conducting loan signings and assisting with loan processing
• Balancing cash drawers, vaults, and teller machines
• Mentoring teammates and supporting teller operations
• Promoting credit union products and services that benefit our members
• Perform other duties as assigned or as the role evolves

You’ll also play a role in ensuring compliance with financial regulations and helping identify potential fraud or suspicious activity.

What You’ll Bring:

• 1–3 years of experience in teller operations or financial services (preferred)
• Strong attention to detail and organizational skills
• Excellent communication and customer service abilities
• Confidence with computers, calculators, and office equipment
• A team-first attitude and a passion for helping people

Why Join Explorers?

• A supportive, mission-driven team
• Opportunities to grow and learn
• A workplace that values service, integrity, and adventure
• Competitive pay and benefits

Requirements:

• High school diploma or GED
• Ability to pass a background check and credit screening
• Ability to lift up to 50 lbs (e.g., coin bags)

Ready to start your next adventure? Apply today and help us guide members toward financial success!