Benefits:

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Join Our Team as a Member Services Representative!

Are you passionate about helping others and making a difference every day? At The Tim Lopez Agency, we’re more than just insurance—we’re a team that cares about our customers, our community, and each other.

Why You’ll Love Working With Us:

Comprehensive Benefits: 100% employer-paid health, dental, and vision insurance—your well-being matters to us!

Bilingual Bonus: Earn extra for your Spanish language skills.

Competitive Pay: Enjoy a strong hourly rate, plus commission and bonuses for your achievements.

Paid Training & Growth: We invest in your success from day one, with ongoing training and clear paths for advancement.

Work-Life Balance: Generous paid time off, paid holidays, and flexible scheduling options.

Team Spirit: Quarterly team-building activities, recognition programs, and a supportive, inclusive culture.

Community Impact: Be part of an agency that gives back and values your contributions.

What You’ll Do:

Deliver outstanding, personalized service to every customer—building trust and lasting relationships.

Respond to inquiries about coverage, billing, claims, and products, using your expertise and our proven processes.

Help customers navigate their insurance needs, including policy changes and claims support.

Collaborate with sales specialists to identify opportunities for customers and help them protect what matters most.

Schedule appointments and coordinate with agency staff to ensure seamless service.

Who You Are:

You have a passion for customer service and helping others.

You communicate clearly and confidently.

You’re comfortable with technology and Microsoft Office.

You have basic math skills and attention to detail.

You’re eager to learn, grow, and be part of a winning team.

Ready to start your next chapter with us? Apply today and discover how you can make a difference at The Tim Lopez Agency!

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.