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Member Services and System Operations Manager

The Little Gym of Northeast Orlando

Member Services and System Operations Manager

Orlando, FL
Part Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Opportunity for advancement

    Training & development

    Are you searching for some good, clean fun? We've got the job for you!

    We’re looking for someone who loves kids, is super energetic, and who wants to make a positive impact on the families in their community. This person will help us deliver on the promise of Serious Fun with serious health and safety in mind. If you think you might be a good fit for our fun and fast paced environment, then keep reading!

    What we expect from you…

    Learn and communicate The Little Gym’s philosophy and programs

    Provide superior customer service and create “Wow” moments for members

    Handle sales calls, texts, and emails, responding to inquiries and enrolling new members

    Maintain accurate records, process payments, and update databases

    Interact with children and parents, give announcements, and build relationships

    Support the Leadership Team with administrative tasks as needed

    Maintain and update social media (Facebook, Instagram, etc)

    You’d fit in here if…

    Have excellent communication skills (verbal & written)

    Are outgoing, personable, and greet everyone with a smile

    Are detail-oriented, organized, and tech-savvy (Excel/Google Sheets experience a plus!)

    Can multi-task in a busy environment and love working as part of a team

    Enjoy working with children and creating a fun, positive atmosphere

    You may think we’re awesome because…

    · Kids walk out of our classes more confident than when they walked in.

    · You’ll get your steps in and close your activity rings while you work because you’ll be moving all day.

    · We get to build relationships with kids and their families, and those relationships last a lifetime!

    · You could get paid to fold t-shirts or you could get paid to act like a dinosaur. The choice is yours.

    · This may not be your career but we’re sure going to train you like it is.

    But seriously, read the fine print…

    With more than 300 locations across the globe, The Little Gym is the world’s premier enrichment and physical development center for kids ages 4 months through 12 years. For over four decades, The Little Gym has helped millions of kids experience the thrill of achievement, develop new skills, and find new confidencethrough a variety of gymnastics-based programs. Parent/Child, Pre-K and Grade School classes are all taught in a clean, fun, safe and nurturing environment which encourages children to develop at their own pace.

    As a part of The Little Gym team, you will be part of a family dedicated to the growth and development of children all over the globe. If this sounds like the job you’ve been dreaming about, what are you waiting for?

    Work remote temporarily due to COVID-19.

    All associated locations are independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to The Little Gym Franchising Corporate.