We’re seeking someone with a sales-minded approach, excellent customer service skills, and a positive, energetic attitude for our next Member Success Representative (MSR). You should be passionate about health and fitness and thrive in an environment that pushes you to exceed personal and team goals. Our ideal candidate brings at least a year of sales experience along with a good understanding of how to prospect leads through telemarketing, cold calling, walk-ins, and member referrals. If you're a team player ready for an exciting sales role in the fitness industry, apply now! Responsibilities: • Warm Welcomes: Greet every member and visitor with a radiant smile and a friendly demeanor. • Communication Wizardry: Utilize your outstanding verbal and written communication skills to engage with members and address their needs. • Tech Savvy: Manage basic computer tasks with ease, keeping member information updated and processing transactions smoothly. • Membership Magic: Drive membership growth by expertly navigating our sales system to enroll new members. • Service Superstar: Deliver exceptional customer service, ensuring all members feel valued, supported, and satisfied. Qualifications: • You have a natural flair for personable and positive interactions. • You possess basic computer skills and can handle administrative tasks efficiently. • Your communication skills are top-notch—clear, effective, and friendly. • You’re process-oriented. Following SBG’s Standard Operating Procedures leads to consistent positive outcomes for our members. • Experience in sales or customer service is a plus, but not a necessity. Compensation: $15 - $30 hourly

• Warm Welcomes: Greet every member and visitor with a radiant smile and a friendly demeanor. • Communication Wizardry: Utilize your outstanding verbal and written communication skills to engage with members and address their needs. • Tech Savvy: Manage basic computer tasks with ease, keeping member information updated and processing transactions smoothly. • Membership Magic: Drive membership growth by expertly navigating our sales system to enroll new members. • Service Superstar: Deliver exceptional customer service, ensuring all members feel valued, supported, and satisfied.