Qualifications
Qualifications:
- Valid Driver’s License: Required for potential errands or transportation tasks.
- Flexible Work Schedule: Ability to work weekends, evenings, and holidays as needed to accommodate the Club’s schedule.
- Customer Service Excellence: Demonstrated refined customer service and interpersonal skills to ensure a positive experience for members and guests.
- Positive Attitude: Maintain a positive, enthusiastic, and accommodating attitude at all times.
- Member Familiarity: Must become familiar with and accustomed to members' interests and preferences to provide personalized service.
- Effective Communication:
* Must be able to communicate effectively with members, guests, and employees.
* Proficiency in the English language is essential for clear communication.
* Multilingual abilities are a plus to cater to a diverse membership base.
- Problem-Solving Skills: Ability to think quickly and resolve issues in a professional manner.
- Attention to Detail: Ensure meticulous attention to detail in all aspects of the role, from cleanliness to service quality.
- Team Collaboration: Ability to work well in a team environment, supporting and cooperating with colleagues and management.
- Knowledge of Safety Protocols: Understanding and compliance with safety protocols and procedures.
- Previous Experience: Previous experience in a similar role within a luxury club or hospitality environment is preferred.
- Training and Certification: Certification in hospitality or customer service training programs can be advantageous.
- Technology Proficiency: Basic proficiency in using POS systems, inventory management software, and other relevant technology.
- Food Handlers Card : Possession of a valid Food Handlers Card
- Responsible Beverage Service Certification: Possession of a valid alcohol service certification (e.g., TIPS, ServSafe).
Physical Demands:
- Standing: Ability to stand for extended periods while working.
- Mobility: Ability to bend, kneel, or squat as needed for various tasks.
- Dexterity: Wrist dexterity for handling and manipulating objects.
- Strength: Ability to push/pull up to 50 lbs. as necessary.
- Repetitive Movements: Frequent repetitive movement of arms at shoulder level and both hands.
- Reach and Flexibility: Ability to reach with hands and arms, and the ability to twist the neck.
- Lifting/Carrying: Ability to lift and carry items, including supplies and equipment.
- Stamina: Ability to maintain energy and focus over long shifts.
- Adaptability: Capability to adapt to a dynamic work environment with varying demands and tasks.
- Environmental Exposure: Potential exposure to dust and chemicals, requiring the use of protective equipment.
- Protective Equipment : Use of protective equipment as required to ensure safety during tasks involving chemicals or other hazards
Safety Compliance: Commitment to following safety guidelines and using protective gear correctly.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! \ #BELIMITLESS