Job description
StretchLab is the industry leader in offering one-on-one assisted stretching and we are seeking a motivated Membership Advisor for one or more of our Arlington locations. The ideal candidate will be a high energy, passion-filled and sales-motivated individual that is fitness-minded and has a love for community and our brand!
POSITION:
The purpose of the Membership Advisor is to assist the General Manager with achieving new membership sales objectives. The Membership Advisor also assists with current member relationship management and community outreach activities. Fitness knowledge or background is preferred but not required.
REQUIREMENTS:
Sales, communication and customer service skills required
Goal-oriented with an ability to achieve sales in memberships and retail items
Ability to learn and use the ClubReady software system
Ability to stand or sit for up to 6 hours throughout the workday
Must be fluent in English and have excellent communication skills via in-person, phone, email and text
Be able to multi-task
RESPONSIBILITIES:
Assist the General Manager with the sales process of lead generation, follow-up and close
Book and confirm Introductory Stretches for prospective members
Manage the front desk to greet and check-in members and prospects
Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
Maintain acceptable level of personal sales production
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed Intro Stretches
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
Ensure studio is clean and tidy
Other duties as assigned
COMPENSATION & PERKS:
Competitive compensation based on experience
Commission paid on membership and retail sales
Franchise-developed training and education
Free stretch sessions and discounted memberships
Possible opportunity for a bonus based on performance
Possible opportunities for growth within the studio, including additional sales and management opportunities
Job Type: Part-time
Pay: From $16.00 - $18.00 per hour based on experience
Expected hours: 15 – 30 hours per week
Benefits:
Voluntary insurance benefits program (e.g., Dental, Vision, Cancer, etc.)
Employee assistance program
Employee discounts
Flexible schedule
Supplemental Pay: Commission pay
Ability to commute/relocate: Arlington, VA: Reliably commute (Required)
Experience: Membership sales: 1 year (Preferred)
Work Location: In-person