Benefits:
Free Gym Membership
Training & development
Bonus based on performance
Competitive salary
We are looking for an energetic goal driven person with great communication skills, passion for fitness and who can lead by example. Method X Fitness is dedicated to inspiring the athlete in every individual and to support each team member.
As one of our Membership Advisors your earning potential is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation. The Membership Advisor reports to the Club Manager.
Responsibilities
Achieve or exceed individual membership sales goals:
Convert inquiries (phone/web) into appointments
Close prospects
Generate leads thru prospecting, networking and member referrals
Organize activities each month that include strategic outreach and revenue generation
Develop and implement effective outreach plans to generate new sales leads
Promote and attend club social events
Develop professional relationships with new and existing members
Develop and implement effective special events inside and outside the club
Adhere to and implement Method X Fitness’s policies and procedures.
Implement and adhere to all steps of the Method X Fitness sales process:
Greet and interview (needs assessment)
Provide value based presentation of Method X Fitness Brand and Method X Fitness Programs and Services
Tour of Method X Fitness facility
Close and Commitment
Schedule and follow up on all initial appointments with new members including Fitness Consults
Implement and adhere to lead tracking system
Accurately input all leads, prospects and new members in management software system (including all contact information and necessary billing information)
Provide daily sales information to Manager
Follow-up on all incomplete membership agreements to ensure signatures and billing information are complete.
Achieve or exceed ancillary service goals:
Provide information and benefits regarding Personal Training Programs (other ancillary services may be applicable depending on location)
Effectively utilize Fitness Manager, Personal Trainers to assist in the needs assessment and sales process of Prospect/Member
Follow-up and customer service with prospects/members:
Follow SOP regarding new member follow up
Follow up with prospects/members and ensure all appointments are scheduled
Assist in resolving member concerns
Make low usage calls
Handle membership cancellations to improve retention
Must keep knowledgeable of and participate in all club services, programs and products:
Personal Training
Group Exercise Classes
All Method X Fitness Classes
Special Events
Attend all scheduled meetings
Keep current knowledge of key competitors including; location, pricing, promotions, programming and equipment.
Perform other duties as required.
*Responsibilities may be changed based on current SOPs.
Qualifications
Qualifications 1-3 years of sales/management experience with a proven track record of success
Must be fluent in English and Spanish
Must be able to work with flexible schedules, weekends and holidays if necessary
Competitive drive to succeed on an aggressive commission and performance-based culture.
Self-starter, well presented, with excellent customer service and communication skills.
Team player with strong organizational and leadership competencies.
High School Diploma or higher
Compensation
$15 per hour plus commission
Aggressive incentive plan based on sales commissions
Free access to gym classes