Membership Advisor / Sales

Method X Fitness

Membership Advisor / Sales

Coral Gables, FL
Part Time
Paid
  • Responsibilities

    Benefits:

    Free Gym Membership

    Training & development

    Bonus based on performance

    Competitive salary

    We are looking for an energetic goal driven person with great communication skills, passion for fitness and who can lead by example. Method X Fitness is dedicated to inspiring the athlete in every individual and to support each team member.

    As one of our Membership Advisors your earning potential is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation. The Membership Advisor reports to the Club Manager.

    Responsibilities

    Achieve or exceed individual membership sales goals:

    Convert inquiries (phone/web) into appointments

    Close prospects

    Generate leads thru prospecting, networking and member referrals

    Organize activities each month that include strategic outreach and revenue generation

    Develop and implement effective outreach plans to generate new sales leads

    Promote and attend club social events

    Develop professional relationships with new and existing members

    Develop and implement effective special events inside and outside the club

    Adhere to and implement Method X Fitness’s policies and procedures.

    Implement and adhere to all steps of the Method X Fitness sales process:

    Greet and interview (needs assessment)

    Provide value based presentation of Method X Fitness Brand and Method X Fitness Programs and Services

    Tour of Method X Fitness facility

    Close and Commitment

    Schedule and follow up on all initial appointments with new members including Fitness Consults

    Implement and adhere to lead tracking system

    Accurately input all leads, prospects and new members in management software system (including all contact information and necessary billing information)

    Provide daily sales information to Manager

    Follow-up on all incomplete membership agreements to ensure signatures and billing information are complete.

    Achieve or exceed ancillary service goals:

    Provide information and benefits regarding Personal Training Programs (other ancillary services may be applicable depending on location)

    Effectively utilize Fitness Manager, Personal Trainers to assist in the needs assessment and sales process of Prospect/Member

    Follow-up and customer service with prospects/members:

    Follow SOP regarding new member follow up

    Follow up with prospects/members and ensure all appointments are scheduled

    Assist in resolving member concerns

    Make low usage calls

    Handle membership cancellations to improve retention

    Must keep knowledgeable of and participate in all club services, programs and products:

    Personal Training

    Group Exercise Classes

    All Method X Fitness Classes

    Special Events

    Attend all scheduled meetings

    Keep current knowledge of key competitors including; location, pricing, promotions, programming and equipment.

    Perform other duties as required.

    *Responsibilities may be changed based on current SOPs.

    Qualifications

    Qualifications 1-3 years of sales/management experience with a proven track record of success

    Must be fluent in English and Spanish

    Must be able to work with flexible schedules, weekends and holidays if necessary

    Competitive drive to succeed on an aggressive commission and performance-based culture.

    Self-starter, well presented, with excellent customer service and communication skills.

    Team player with strong organizational and leadership competencies.

    High School Diploma or higher

    Compensation

    $15 per hour plus commission

    Aggressive incentive plan based on sales commissions

    Free access to gym classes