Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Training & development
Flexible schedule
Objective:
To provide superior customer service, sales tactics, drive traffic into the location, continually increase the membership base and focus on the retention of current members. Engage and participate in marketing efforts and weekly social media posts across Meta. The MSA is passionate about Fitness, Health, and Wellness and builds relationships with members, and upholds the integrity and good reputation of the HOTWORX® brand through innovative content creation and follower growth across all social platforms, as well as professional representation of the brand always.
Job Responsibilities:
· Estimate approximately 20-25 hours per week unless otherwise noted by management.
· Arriving early, 15 minutes before all scheduled work shifts, outside promotions, corporate sales appointments, and employee educational/training sessions is recommended.
· Consistently maintain a professional appearance by adhering to the HOTWORX® Uniform Policy & Code of Conduct.
· Always strive for only 5-star online ratings for Yelp, Facebook, Google, and other listing sites!
· Follow general cleaning and maintenance checklists and guides as assigned by management.
· Complete all daily open/closing procedures and checklists for each shift.
Make every member feel special and keep them motivated for the workouts
Assist members during their visits by providing warm greetings for each visit, answering their questions, providing proper sauna and workout instructions, answering all post-workout questions, and providing suggestions on gear, hydration, and other retail items.
Promote participation in the Burn Off Challenge and use of the HOTWORX® App.
Sell memberships and do the necessary prospecting and outside promotions for new members.
Achieve all membership sales goals. Full billing information and signatures are required for completed sales.
Sell retail and learn everything that needs to be discovered about all products and future products that will be introduced. Achieve all retail sales goals.
Maintain studio and equipment clean/sanitized
Take the necessary steps to meet all prospecting and sales goals.
Assist the manager in social media engagement posts, promotions, and ongoing ad campaigns by providing insight on results, ideas, and more to increase traffic and promote online engagement.
Review and update Studio Prospecting/Client tracking logs daily to ensure proper exercise of prospecting duties and follow to increase sales opportunity and personal commissions. This includes new member follow-up, tracking new guests, and other related tasks.
Utilize all HOTWORX®® marketing tools simultaneously and consistently to maximize traffic.
Required Skills and Qualifications:
· Minimum 1 year of sales experience, not shy to speak and cross-sell products
· Passion for Fitness, Health, and Wellness
· Excellent sales skills, and sells cross-products
· Excellent customer service skills
· Ability to connect and build relationships with members
· Positive, can-do attitude
· “Very Strong Social Media Presence” and background in Meta
· Complete all required certifications in a timely manner
· Support management as needed
· Hourly Rate: $11 - $13, base hourly Pay,+ Commission (Sales & Performance Based)