Benefits:

Bonus based on performance

Opportunity for advancement

Training & development

About the Role As a Membership Sales Associate, you’ll be the first point of contact for customers—responsible for selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone who is motivated, coachable, and eager to grow into a leadership position. Top performers will have the opportunity to advance into management as we expand.

What You’ll Do

Drive membership sales by educating customers on the benefits of routine dog wellness care

Build strong relationships with dog parents and provide outstanding customer service

Promote and schedule first-time visits to our Scenter

Maintain a clean, organized, and professional front desk environment

Ensure dog safety protocols are always followed to provide a stress-free experience

Drive KPIs—average ticket price and rebook ratio—through memberships, add-ons, and retail

Answer calls, schedule appointments, manage profiles and records

Adhere to Scenthound sanitary and cleaning practices

Perform other duties as assigned by the Scenter Manager

What We’re Looking For

Positive, genuine, and passionate—self-motivated and eager to learn

A sales-driven mindset with a passion for helping customers make informed decisions

Proactive and coachable, with a desire to grow in a fast-paced environment

Exceptional interpersonal skills with a customer-first approach

Passion for dog wellness and safety

Retail, hospitality, or membership-based sales experience is a plus

Reliable transportation and tech proficiency

Willingness to work in a smoke-free environment

Must love dogs!

Standout Candidates Will Have:

1+ years in membership sales, franchise, or lead-gen experience

Experience in follow-up outreach (calls, texts, appointment setting)

Confidence in selling and educating on memberships

Prior experience working with dogs or in dog-related businesses

Fitness, wellness, or service franchise experience

Career Path & Growth We believe in developing future leaders. High-performing associates have a clear path to advancement, including Assistant Manager and Membership Sales Manager roles as we expand.

Why Join Scenthound?

Competitive hourly pay + commission + bonuses

Fast-growing company with leadership opportunities

Supportive, team-first environment with ongoing training

A mission-driven business focused on dog wellness and safety

Free wellness services for your pup

Casual dress code—branded t-shirts, jeans, and sneakers

If you're outgoing, driven, and customer-focused—and want to grow with a company that makes a difference—apply today and start your journey with Scenthound!

About Us Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives. We enrich the connection between people and their dogs through routine care that focuses on Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.). Dog safety is our top priority.

Location Requirement: Work Location: In-person (Lutz, FL 33548)

Application Questions:

Have you worked in a dog-related business?

Have you worked in a membership-based business?