Membership Sales & Customer Experience Representative

Montclair Car Care

Membership Sales & Customer Experience Representative

Montclair, NJ
Paid
  • Responsibilities

    We’re looking for a high-energy, people-person to join our team as a Membership Sales & Customer Experience Representative. This role is perfect for someone who loves talking to customers, building relationships, and selling memberships in a fast-paced, customer-facing environment. Your primary responsibility will be selling monthly car wash memberships while delivering an exceptional customer experience every day. Compensation: Base salary + commission (upside earning potential) Responsibilities: • Proactively sell car wash memberships to customers on site • Educate customers on membership benefits and service options • Build rapport and create long-term customer relationships • Greet customers with a positive, professional, and upbeat attitude • Answer questions and resolve basic customer concerns • Help maintain a clean, organized, and welcoming sales area • Meet or exceed daily and monthly sales goals Qualifications: • Sales experience (retail, memberships, subscriptions, phone or face-to-face sales preferred) • Customer service experience with strong communication skills • Bilingual required (English & Spanish) • Friendly, confident, and very conversational personality • Self-motivated, hungry, and goal-driven • Comfortable approaching customers and starting conversations • Reliable, punctual, and professional appearance Compensation: $16 hourly

    • Proactively sell car wash memberships to customers on site • Educate customers on membership benefits and service options • Build rapport and create long-term customer relationships • Greet customers with a positive, professional, and upbeat attitude • Answer questions and resolve basic customer concerns • Help maintain a clean, organized, and welcoming sales area • Meet or exceed daily and monthly sales goals