Front Desk / Clinic Coordinator

NuSpine Chiropractic

Front Desk / Clinic Coordinator

New Braunfels, TX
Part Time
Paid
  • Responsibilities

    NuSpine Chiropractic, one of the country's leading healthcare companies, is seeking a part-time clinic coordinator.

    This position requires applicants who want to work for a growing, national company with multiple locations throughout central Texas. Every day, we assist people of all ages achieve their healthiest, pain-free life as possible. NuSpine offers private, personalized care in an efficient and affordable environment.

    Qualifications:
    You will be considered an ideal candidate if you have:

    • An interest in gaining or already have excellent customer service experience.
    • Previous sales experience with strong sales skills.
    • A desire to be part of the patients' healing journey.
    • A motivation to be part of a fun, dynamic and growing national healthcare company.

    Required skills:

    • Social verbal and written communication skills.
    • Functional computer skills required, including MS Office programs.
    • High school diploma.

    Primary Job Expectations:
    The clinic coordinator executes the new patient experience from the day they inquire about services through their continued months of care.

    The main objective: generate new patient leads, convert patient leads to new patients, maintain patient memberships and build patient relationships.

    Additional responsibilities include:

    • Establishes and maintains effective retention of patients.
    • Conducts telephone inquiries/follow-up calls/texts and emails to all leads.
    • Keeps leads organized in spreadsheets and tracks all points of contact.
    • Books leads for initial exam appointments.
    • Sends appointment reminders 24 hours prior to appointment.
    • Ability to sell the competitive advantages of NuSpine.
    • Must know the pricing options and plans.
    • Displays great customer service.

    Benefits: Complimentary chiropractic care; Family care discount

    Job Type: Part-time

    Work Location: In person