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Assistant Manager

Scenthound Apex, NC

Assistant Manager

Apex, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Free uniforms

    Do you love dogs, thrive in a leadership role, and have a talent for sales? Join Scenthound, a wellness-focused, membership-based dog care franchise dedicated to helping pets live longer, healthier lives through routine care.

    At Scenthound, we don't just groom - we focus on the essentials: skin, coat, ears, nails, and teeth. We're guided by five core values: Dog First, One Pack, Love, Seek Growth, and Make a Difference - and we're looking for a team member who embodies them all.

    About the Role

    Lead the Pack at Scenthound! As a Membership Sales Manager (Assistant Manager), you will be responsible for driving membership sales, leading a team, and creating an exceptional customer experience. This is an opportunity to grow with Scenthound, as we prioritize career development and offer clear advancement opportunities for top performers.

    What You’ll Do

    Drive membership sales and revenue growth

    Lead, train, and develop a high-performing sales and service team

    Confidently upsell services and recommend memberships

    Call and follow up with social media leads and mid-month engagements

    Take control of conversations with a professional, pleasant phone presence

    Manage staff scheduling, handle call-outs, and lead team meetings

    Address client concerns with a calm, solutions-oriented mindset-

    Support day-to-day operations and team performance

    What We’re Looking For

    Minimum 2 years of sales experience with a track record of results

    A proactive, results-driven leader with a passion for sales

    Confident, natural communicator who can take charge professionally

    Reliable, positive, and able to work collaboratively

    Strong customer service skills and attention to detail

    Someone who is coachable, adaptable, and eager to grow

    Strong interpersonal skills with the ability to motivate a team and connect with customers

    Management experience in scheduling and team coordination

    Must be available to work Saturdays

    Why Join Scenthound?

    Competitive base salary plus commission and performance bonuses

    You'll be part of a purpose-driven team working to redefine dog wellness.

    This is a hands-on leadership role in a fun, energetic environment where you'll make a difference every day - one dog at a time.

    If you are a motivated leader who thrives on sales, leadership, and making an impact, we want you on our team. Apply today and grow your career with Scenthound!