Benefits:

Bonus based on performance

Opportunity for advancement

Training & development

Employee discounts

Free uniforms

Do you love dogs and have sales experience? This could be the job for you. We're looking for a high-energy, experienced sales professional to join our team promoting dog health and wellness to the dog parents of Bountiful. Great earning potential and opportunity for growth.

Perks and Benefits:

Direct career growth path to Management positions (Ass. Manager, Manager) and additional options

Competitive hourly base pay, plus tips; sales bonuses

Merit-based pay increases

Complimentary service membership

Wage: $13 - $14 / hour plus tips, commission.

About the Position:

Membership Sales and Member Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires:

Sales experience and confidence (membership sales are highly valued!)

Customer service experience (retail, restaurant)

A passion for dogs and dog health & wellness!

Reliable transportation

Willingness to work in a smoke-free environment

Who We Are Looking For:

We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Member Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks:

Drive membership sales through health and wellness education

Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales

Answer phone calls, schedule customer appointments, manage customer profiles and records

Manage customer expectations; Resolve customer concerns; Retain memberships

Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable

Skills and Abilities:

Ability to connect with customers (both canine and human!) and provide outstanding customer service

Confidence in recommending and selling services and products

Effective communication with team members and dog parents (in person and on the phone)

Independently solve problems using Scenthound values and culture as a guide

Attention to detail

Accountability; hold oneself and others to Scenthound standards