The role of the Relations Team Representative is to assist the General Manager and Sales Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Representative also assists with retaining and providing unmatched customer service to current members. Boutique fitness knowledge or experience is preferred, but not required. This position is part-time position.

Duties:

Execute sales process of lead generation, follow up, and close

Conduct tours of the facility while establishing a relationship and targeting individual’s goals and needs

Meet and/or exceed personal sales goals

Emphasize and enforce objectives of the studio as a fitness and wellness provider

Present available services to current or prospective members

Book quality appointments to achieve monthly sales quota

Participate in special events (health fairs, grand openings, and community events) to promote the studio

Operate studio gym software (Club Ready)

Follow up activities with prospective clients in-person, over the phone and by email

Merchandise and stock inventory for retail clothing and other items

Attend and complete all relative training programs

Take pictures for social media platforms

Cleaning of the retail area, studio, and restrooms

Other duties as assigned

Requirements:

Must have college degree

Excellent sales, communication, and customer service skills required

Warm, welcoming and engaging personality

Ability to build strong member relationships

Goal-oriented with an ability to achieve sales in memberships, retail, and private training (when available)

Self-motivated and takes initiative

Must have proficient computer skills and ability to learn and use the ClubReady software system

Must have excellent communication skills in person, by phone and by email

Strong organizational and multi-tasking skills

Must be able to work under pressure and meet tight deadlines

Must have availability either in early mornings, evenings or weekends to support class schedule

Authorization to work in the United States required

Compensation and Perks:

This position offers a competitive base rate

Some incentive pay is included for personal goals

Training opportunities

Opportunities for growth within the studios including additional sales and management positions

Employee retail discounts

Complimentary membership